Visual parts identification for machine manufacturers
synthavo: SaaS solution to identify and directly order all your spare parts using a single mobile phone photo.
More efficiency in machine manufacturing
Our SaaS solution makes it possible to recognize and identify spare parts from machines and systems via a photo taken with a smartphone and to order them directly. No app or implementation required - for maximum efficiency in after sales.
Service-Efficiency
Traditional spare parts identification results in high costs due to incorrect orders and support services. Now, with the help of 1-Click Spare Part Identification, these costs are massively reduced and the efficiency of the process is increased.
Customer Lock-In
The1-Click Spare Part Identification is directly linked to your sales channels. This means that customers are directed straight to your sales channels. The result is stronger customer loyalty and increased spare parts sales.
Tackling the skills shortage
78 % of mechanical engineering companies complain about a shortage of skilled workers. The average training period is 12-18 months. Facilitate training and retain your technicians by using the latest technology.
Boosting new machine sales
The success of machiner sales is increasingly dependent on excellent service. With the 1-Click Spare Parts Identification, you can differentiate yourself from the competition and drive your new machine business in the long term
This is what our customers and partners say
synthavo enables us to leverage potentials of strategic relevance in the entire after-sales service and empowers our customers to identify components in a self-determined manner. Without delays and 24/7, we have been able to streamline our after-sales processes significantly. In addition, we are convinced by the industry focus on machine and plant manufacturing, the flexibility of the solution and the automated teach-in of components. That is unique in this way.
synthavo is probably one of the best decisions you can make for your service and its future viability, your service technicians and your spare parts business.